Experience Required – 0-2 Yrs
Max Salary Per Annum – 4 Lacs
Positions – 2
Job Type – L1 + L2 Support, 24×7 shifts
Support Engineer responsibilities include:
- Implementing integrations requested by customers
- Deploying updates and fixes
- Providing Level 2 technical support & robust troubleshooting
- 24×7 Environment
We are looking for a Support Engineer to help us build functional systems that improve customer experience.
Ultimately, you will execute and automate operational processes fast, accurately and securely.
- Implement integrations requested by customers
- Deploy updates and fixes
- Provide Level 2 technical support
- Build tools to reduce occurrences of errors and improve customer experience
- Develop software to integrate with internal back-end systems
- Perform root cause analysis for production errors
- Investigate and resolve technical issues
- Develop Automation scripts.
- Design procedures for system troubleshooting and maintenance.